Warning and hundreds of commenters of other similar scams, one commenter said that customers using any apps are vulnerable to hackers. Then they charged like $400 in 8 orders to my card!" "They completely changed my login so I couldn't log in. "This happened to me!," another user added. You literally have to email them and delete your account completely." "Omggg this happened to me 2 months ago," one commenter wrote. Throughout the comment section of the viral TikTok, many users expressed sympathy for and shared their similar experiences using the Chipotle app. Twitter Users Slam Chipotle for Not Letting User Tip Big in Snowstorm.Chipotle Worker Shows How Restaurant Makes Its Guacamole: 'So Satisfying'.Angry Customer Accuses Chipotle Workers of Prioritizing Online Orders."So now, I'm waiting for a new debit card and I'm also waiting to try to get my account back." "To make things more annoying, the people who hacked my account also changed the email that was linked to the account so I couldn't even log on to take my debit card off," she continued. When I do, I'm filing fraud charges, obviously," she said. ![]() "I call my bank and I'm on hold for 20 minutes waiting to connect with someone. In a phishing scam, email hackers are able to obtain data from unsuspecting customers by sending hundreds of emails containing dummy links and malware attachments per day, according to the internet security company.Īlthough did not reveal whether she had been targeted by a phishing scam in 2021, the TikToker said she immediately filed fraud charges with her bank, and detailed the most "annoying" parts of being hacked on the Chipotle app. Last August, however, McAfee reported that the restaurant's electronic mail vendor Mailgun was breached, allowing hackers to "take over the company's email marketing efforts" via a series of phishing scams. Chipotle Mexican Grill reported quarterly earnings that topped analyst expectations causing its shares to rise Joe Raedle/Getty ImagesĬhipotle denied the claims, telling Newsweek that there was "no indication of any breach of Chipotle's databases or systems." MIAMI, FLORIDA - FEBRUARY 09: A Chipotle restaurant and signage is seen on Februin Miami, Florida. Throughout numerous Twitter and Reddit threads, customers complained that orders were placed on their accounts without their knowledge, and suggested that their payment information had been stolen by hackers infiltrating the restaurant chain's app. In 2019, Newsweek reported on multiple similar complaints issued by other Chipotle customers. ![]() "I'm like how do you order $200 worth of food from Chipotle?" "I look at my bank statements, and I look at my email and there's three Chipotle transactions for over $200," she said. ![]() "This is a public service announcement to unlink your card from your Chipotle account," the TikToker began.Įxplaining that she received a text message from their bank about suspicious activity on her debit corders, said she was in disbelief when she found out how much she had been charged for a trio of online orders. Posted by TikTok user the viral video is captioned, i'm sad besties," and has been viewed 63.5K times. Commenters on a viral TikTok were sympathetic after one user explained how they lost more than $200 due to an issue with the Chipotle app.
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